I was recently called an idealist. I’m not sure it was meant as a compliment — but I chose to take it that way. Because if believing the world doesn’t have to stay as it is makes me an idealist, I’ll wear the label gladly. What I won’t do is be a bystander while things get worse.
After two decades in roles at all levels- spanning public services, small business, and community organisations — I’ve seen too much to stay quiet.
Too many brilliant small business owners are working harder than ever, only to be made to feel like they’re falling short. Like they’ve missed the memo. As if the problem is them — not the systems stacked against them.
Meanwhile, big business builds its monopolies, consultancies hoover up million-pound contracts, and the gap grows wider. Not just in income, but in influence, opportunity, and resilience. Communities are left hollowed out. Founders are left second-guessing themselves. And still, we’re told to compete — to hustle, pivot, and "scale" — using the scraps and tools they didn’t need.
We think there’s a better way.
We didn’t start First Principles because we had a perfect model. We started it because we’d seen enough of what doesn’t work — and couldn’t ignore the quiet, scrappy brilliance of the people who keep trying anyway.
The independent retailers, social enterprises, micro-manufacturers, tradespeople, local firms and freelancers who show up for their customers, their teams, and their communities every single day — even when no one’s writing headlines about them.
They deserve better than cookie-cutter coaching, one-size-fits-all tech, and jargon-heavy strategy decks built for corporate boardrooms.
So that’s where we come in.
We help purpose-led small business owners get clear on what matters, shape systems that fit, and build something that feels right. No fluff. No ego. Just practical thinking, thoughtful tools, and a bit of quiet rebellion.
We’re not trying to level the playing field — we’re not naïve. But we do believe in helping the small and mighty punch above their weight. To use their size, their agility, and their community roots as strengths — not weaknesses.
We’re not here to “fix” founders. We’re here to stand alongside them, to share what we’ve learned, and to offer support that actually works for the way they run their business and live their lives.
Along the way, we’ve learned from some of the best: Patrick Lencioni, Verne Harnish, Jim Collins, Gino Wickman, Jeff Olson, Jim Lawless, Simon Sinek, Mark Manson — and many more we’ll reference in future posts. They’ve shaped our thinking, given us language, and reminded us that strategy doesn’t need to be sterile — it just needs to be true.
What we’ve done is draw together the bits that actually work for the kinds of businesses we serve. We’ve added our own lived experience, layered in systems thinking, and built tools that put power back into the hands of the people doing the work.
Because when capability is shared, contribution grows. And that’s the kind of economy we want to help build.
Because the current moment demands it.
Because the post-Brexit landscape, the cost of living crisis, the erosion of trust in leadership and the free reign big business has enjoyed for too long — all of it adds up to a critical time for the businesses we care about.
It’s never been harder to run a values-led business. But it’s also never been more important.
We’re not here to scale for scale’s sake. We’re here to do work that becomes someone else’s turning point.
If any of this sounds familiar — if you’re one of the ones who cares how business gets done — we’d love to stay connected.
You don’t have to become a client to be part of this. Follow along. Join the conversation. Find other like-minded people.
This isn’t just our story. It’s a shared one. And it’s only just beginning.